Ordering process

Ordering process: simple and convenient

How do I order at eurobioderm ?

1. Shopping basket

Select the products that you wish to order by clicking on the “Add to Basket” button. Your selection will then be placed in your Shopping Basket. You can alter this selection at any time up until submission of your order by changing the number of products, deleting your selection by clicking on the “Remove” box, or cancelling your order. To begin the next stage in the ordering process click on the “Proceed to Checkout” button.

2. Checkout

Please log in with your email address and your password if you already have a user account. Otherwise, please register as a new customer. Your data will be stored, processed and used in accordance with data protection regulations (please refer to our Privacy Policy). There shall be no other usage or forwarding of your data to any third parties. Once you are logged in, you can now select the shipping method. Then click on the "Next" button to proceed to the next step in the ordering process.

3. Check billing address / Select payment type

Please now check your billing address and select your desired method of payment. Then click on the "Next" button to proceed to the next step in the ordering process.

4. Check shipping address / Select delivery method

Please now check your delivery address and select your desired shipping method. Then click on the "Next" button to proceed to the next step in the ordering process.

5. Complete order / GTC and Refund Policy

You will then see an overview of your order: the selected products, the shipping and billing address and your contact details. Please check that all the information is correct and read the General Terms and Conditions and the Refund Policy carefully. You can only continue with the order once you have agreed to the GTC and the Refund Policy (by checking the respective boxes). Click on the “Buy now” button to submit your order to us. In doing so you are submitting a legally binding offer.

Right of revocation for consumers

All information about the right of revocation